The Decline Comments and Resubmission feature allows approvers to provide feedback and request changes when declining top-ups, card payments, bills and reimbursements.
Turning on Decline Comments and Resubmission
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Navigate to your account Settings
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Select Expense Management from the sub-menu
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Scroll to the Expense Report Automation section.
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Find Decline comments & resubmission.
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Toggle the switch to enable the feature. The toggle will turn green when active.
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If you're on a plan that doesn’t include this feature, click Request upgrade in the pop-up to access it.
Additional tips
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This feature can only be enabled from the Web App only
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Only users with the Configure all settings permission can enable Decline Comments & Resubmission
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Decline Comments & Resubmission is available on Premium and Enterprise plans.