Reimbursements for mobile is here!
We know there have been a lot of requests for this feature, so we are super excited for all our customers to start using it. Below we have captured some of the frequently asked questions about reimbursements on mobile.
1. Is reimbursements on mobile a free feature?
To celebrate the launch of reimbursements on mobile, this feature will be free of charge until 1 March 2023. After this time, if you are on our new plans (Intro, Basic, Premium, Enterprise) then it is an included feature. If you are on any paid legacy plan (any other plan) then it will be billed at $5 per user per month.
2. Will card users have to pay for reimbursements on mobile?
No. If a user has both cards and reimbursements as allocated payment types, they will only pay for their card access.
3. How do I give my employees access to reimbursements on mobile?
Any employee that has ‘Reimbursements’ added as a payment type will have access to this mobile feature. You can learn more about how to add payment types to employees here. You will see the reimbursements icon appear in the bottom toolbar of the Weel App.
4. Why can’t I/my employee see reimbursements on the mobile app?
If you have confirmed that yourself or your employee have reimbursements added as a payment type (as above), another reason could be that you need to update your app.
5. How do I update my banking details from the app?
Unfortunately at this point in time you can only update your bank details via our webapp.