A Letter of Authority (LOA) confirms you have the authority to sign up for Weel on behalf of your business or organisation. You need one if you're not a Director or equivalent, and without it you can't complete setup. Your Letter of Authority step during onboarding shows you what to do, so you don't need to track it down yourself.
When you need a Letter of Authority
You don't need an LOA if you already hold one of these roles for the business or organisation you're onboarding:
| Entity type | Role that does NOT need an LOA |
|---|---|
| Association | Chairperson or President |
| Government body | Director |
| Partnership | Partner or Director |
| Private company | Director |
| Public company | Director |
| Trust | Trustee or Director |
| Sole trader | Sole trader (themselves) |
If you're applying in any other capacity, including as an Association's Secretary or Treasurer (named office-holders, but not exempt), you'll need a Letter of Authority signed by someone who does hold one of the roles above.
These roles refer to the role held in the specific entity being onboarded, not any other entity in your corporate structure.
Who can sign a Letter of Authority
| Entity type | Who can sign |
|---|---|
| Association | Chairperson or President |
| Government body | Director |
| Partnership | Partner or Director |
| Private company | Director |
| Public company | Director |
| Trust | Trustee or Director |
| Sole trader | Sole trader (themselves) |
As with the table above, this refers to the role held in the specific entity being onboarded.
How it works
Your Letter of Authority step shows one of two processes, depending on your business's onboarding flow. You won't see a choice between them: your application shows the version that applies to you.
If your step shows the digital signing process:
- Select the stakeholder who'll sign the letter and generate it. Weel auto-populates it with your business's registered name, your name as applicant, and the signer's name.
-
Send it for electronic signature through Annature, an Australian e-signature provider. Enter the signer's email and Weel sends them a signing link directly, or copy a private link yourself to share however you prefer (valid for 30 days; generate a new one from the LOA step if it expires). Either way, the signer doesn't need a Weel account. They just open the link, review the document, and sign.
- If you'd rather not use e-signature, download the generated, unsigned letter, have it signed outside Weel, and upload the signed copy on the same step.
- You don't have to wait for the letter to be signed before submitting the rest of your application. Once it's sent for signature (or a private link generated), you can submit, and your application finalises automatically once the letter's signed. If the signer declines it, generate a new Letter of Authority and choose a signer again.
- After you submit, you can resend the request, copy a fresh signing link, or upload a signed copy instead, all from the confirmation screen you land on.
If your step shows the standard process:
- Download the Letter of Authority template provided on this step.
- Send it to a Director, or whoever holds the appropriate role for your entity type (see "Who can sign" above), to fill in and sign.
- Upload the signed copy on the same step.
Unlike the digital process, you'll need the signed letter uploaded before you can submit the rest of your application. There's no submit-now, finalise-later option in this version.
Good to know
- If your step shows the digital process, the letter's generated for you within that step, already pre-filled. If your step shows the standard process, you download a blank template from that same step and fill it in yourself before it's signed. Either way, the same template's also included as Attachment A of Weel's Terms and Conditions, if you need a standalone reference copy.
- You need to use this template, but you can reproduce the text on your own company letterhead if required.