Card Blocking blocks your budget cards when you have overdue expenses, so complete them promptly to keep your cards active, and see What is Card Blocking? for how it works.
Before you start
- Card Blocking must be enabled for your business (Settings > AI and automation > Card Blocking) and requires a Premium plan or above. If it isn't enabled, your cards won't be blocked for incomplete expenses.
- Subscription cards are never affected by Card Blocking and always stay active, even if your budget cards are blocked.
- Your admin may have excluded you from Card Blocking, or set pending transactions like hotel and car rental holds to count toward the overdue window. Check with your admin if you're not sure either applies to you.
Steps
The easiest way to complete an overdue expense, whether you're avoiding a block or clearing one that's already happened, is on the Weel app:
- Open the Weel app.
- Tap the Expenses tab (it defaults to the Incomplete view).
- Select any incomplete expense from the list.
- Upload the receipt or tax invoice.
- Fill out the required fields.
- Submit the expense.
You can also do this from the Weel web app: your outstanding items appear in an incomplete expenses list on your Dashboard, filtered to your own transactions. Open one from there and complete it the same way.
What happens next
If your cards are already blocked, completing all your overdue expenses unblocks them automatically, with no need to contact your admin or Support.
Before any card is blocked, a warning banner headed "Avoid your card being blocked" appears at the top of the Incomplete list, showing how many days you have left to act. This is set per business, so use the number shown in your own app rather than assuming a fixed figure. You'll also get an email notification if a card is actually blocked or unblocked.