When Weel pays an international bill on your behalf, the amount that lands on your Xero bank feed can differ from the bill amount by a small residual, usually a few cents. This is a normal side effect of foreign exchange, not an error, and it happens for two main reasons:
- The receiving bank's fees. Some banks in the payment chain deduct a small handling fee before the funds arrive, so the amount on the statement line is marginally less than what was sent.
- Rounding in the exchange rate. The FX rate applied to your payment is locked at the time of payment and can carry more decimal precision than Xero's exchange-rate field allows you to enter. That small truncation, multiplied across the invoice total, produces a one to few cent gap between the bill total and the settled bank amount.
Because the difference is only ever a few cents, Xero's bank reconciliation screen lets you clear it with a minor adjustment line instead of forcing an exact match.
Steps
- Log in to your Xero account, then go to Accounting > Bank accounts.
- Select the bank feed connected to your Weel account, then click Reconcile items to see the unreconciled bank statement lines.
- Find the statement line that doesn't match the corresponding bill, then click Find & Match to locate it.
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Select the matching bill in the Find & Match window.
- If there's a small gap between the amounts, from a bank fee or rate rounding, Xero shows the outstanding difference instead of letting you reconcile straight away.
- Click Adjustments, then choose Minor adjustment. Specify the GL account for the write-off and add a short description, for example "Write-off due to FX rounding."
- Confirm the adjustment amount matches the discrepancy exactly, then click Save.
- Confirm the totals now match, then click Reconcile to finish.
What happens next
If the difference on a transaction is larger than a few cents, don't write it off. That's not normal FX rounding, so raise it with Weel Support instead.