Weel verifies the identity of everyone connected to your business, as required under Australia and New Zealand's Anti-Money Laundering and Counter-Terrorism Financing rules. KYB applicants and stakeholders are checked by BronID, and employees issued a Weel card are checked separately by Nium. Here's what documents you need, and what happens if the electronic check fails for either path.
How It Works
- Applicants submit at least two current ID documents through the KYB form: Driver Licence, Passport or Medicare Card (AU); Driver Licence or Passport (NZ).
- Stakeholders (directors, UBOs, or beneficial owners) use a linked form, submit the same documents with no fixed minimum, and consent to Weel storing the result.
- Documents are rejected if expired, too few (applicants only), the wrong type for your country, or an unverifiable citizenship or residence country.
- If BronID can't verify you, you'll see a "We need a few more details" dashboard prompt (or email) with a Provide details button to resubmit.
- Employees issued a Weel card are verified automatically and separately by Nium, with no documents to submit upfront.
Good to know
- If your legal name doesn't match your ID (a married name, or a different order), contact us directly rather than guessing.
- If you don't have a middle name, declare that explicitly on the form; leaving it blank will hold up your submission.
- Documents can also be rejected for quality issues (unclear images) Weel can't see them; check your More Info request or contact us.
- There's no fixed turnaround time for the manual review once you resubmit your documents.