Why can't I type in a GST amount anymore?
Weel moved from a free-text GST field to structured tax rates so that what you select matches exactly what your accounting software expects. This avoids translation errors and failed exports, where mismatched tax handling used to block exports.
What happens to my old expenses?
Expenses created before your business moved to tax rates keep their original GST amount. Weel works out the closest matching tax rate for display, using your chart of accounts mapping or your business's default rate. You don't need to go back and fix historical expenses.
My export failed with a tax rate error — what do I do?
Every line item needs a tax rate before it can export to your accounting software. Open the flagged transaction, set a rate on any line item showing none, and re-export.
I have an accounting integration — can the rate still be wrong?
Rates are pulled directly from your accounting software, so Weel always matches what's set up there. If a rate looks wrong, check it in Xero, QuickBooks, MYOB, NetSuite, Business Central, Wiise, first — Weel mirrors what it finds rather than applying its own logic on top.
Can I still enter GST as a raw number?
No. Every business on tax rates uses the dropdown, which keeps every expense consistent with how your accounting software expects tax data.