There are two main reasons why you may not be able to see your card details when clicking show card details:
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Your card does not have access to any funds - tap the + button on the Requests tab in the Weel mobile app to request funds
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You are in a low internet area - try closing the app, opening it again and finding an area with better signal
If you are still having issues showing your card details please email us at help@letsweel.com.