*For Closed Beta Customers Only
To issue a physical card, the Owner or Admin of the account should follow these steps:
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Open the Cards page (admin view) and click on ‘Issue new card’.
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Select ‘Issue physical card’.
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Choose the existing employee you wish to issue the physical card to, which can be yourself or another employee. Please note that only employees with the Cards payment type are eligible for a physical card. Click on ‘Continue’.
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Confirm the name of the cardholder and the business name to be printed on the physical card. The cardholder name cannot be changed and will match the name associated with the employee account. The business name can be updated if needed, within a limit of 20 characters.
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Enter the delivery address where you would like the card to be mailed.
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Review the physical card fee and confirm. The fee will be debited from your Account Balance.
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Click on ‘Issue card’.
Once the physical card has been issued, the employee will receive a notification via email and push notification. If they had previously added a virtual card to their wallet, they will need to remove the old card and re-add the new card. They can start using the card immediately for transactions while awaiting the arrival of the physical card.