Reimbursements in Weel let you claim back money you've spent out of pocket — keeping your expenses tracked, approved, and paid without the hassle. You can submit a reimbursement request from either the Weel mobile app or the Weel web app.
Before You Start
Please ensure you have:
- A valid tax invoice for the expense. Depending on your organisation's requirements, this may be mandatory.
- Your bank account linked to Weel to receive payment. If you haven't done this yet, see How to link your personal bank account to receive reimbursements.
- Reimbursements are enabled as a payment type for your account. If you're unsure, check with your account administrator.
Steps
Option 1: Submit from the Mobile App
- Open the Weel mobile app.
- Tap the Requests tab.
- Tap the green + button.
- Tap Submit reimbursement.
- If you haven't added your bank details yet, you'll be prompted to do so via the web app before continuing.
- Upload a photo of your receipt.
- Complete the reimbursement form with all required details.
- Tap Submit.
Option 2: Submit from the Web App
- Log in to the Weel web app.
- Navigate to Reimbursements in the left-hand menu.
- Click Request reimbursement.
- Upload your tax invoice.
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Complete the required fields:
- Merchant name
- Date of expense
- Total expense amount
- Total expense GST
- Budget
- Category
- Any additional custom fields required by your business
- Click Save.
What happens next?
Your reimbursement request will be submitted for approval.
- Your approvers will be notified by email and push notification.
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You can track the status of your request at any time:
- Mobile app: from the Requests tab
- Web app: from the Pending screen in the Reimbursements section
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You'll be automatically notified as soon as your request is Approved or Declined.
- Note: If your request is declined, your approver may include a comment explaining why. You can resubmit once you've addressed their feedback.