Approving a reimbursement moves it from a staff member's request into a scheduled, automatic payment.
Before you start
- Only your business's designated reimbursement approvers can approve a request. Being a budget approver or reimbursement admin alone doesn't give you approval rights.
- If the request's submitter is also its assigned approver, your Approval Rules' "Prevent self approval" setting decides how that's handled.
- Some businesses require sign-off from more than one approver before a reimbursement counts as fully approved.
Steps
Web app
- Click Approvals in the left-hand sidebar.
- Open the Pending Approval tab to find the reimbursement.
- Click into the reimbursement to open it.
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Confirm the payment date.
- It's pre-filled to today by default, so you don't need to set it. Change it to a later date if you want to delay payment.
- Click Approve.
Mobile app
- Open the Approvals tab in the Weel mobile app.
- Find the reimbursement under Pending.
- Tap into the reimbursement to open it.
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Confirm the payment date.
- As on web, it's pre-filled to today by default and you can change it if needed.
- Tap Approve.
What happens next
Once approved, Weel automatically pays the reimbursement on the scheduled date. There's no separate manual payment step. If a payment fails because of insufficient budget, Weel retries automatically once funds are topped up. Other failures, like invalid bank details, don't auto-retry, so an admin or approver needs to fix the issue and manually retry from the Reimbursements page (filter for "Failed payments", then use Retry, Resubmit, or Pay now).
Related Articles
- How to enable staff members to request reimbursements: a reimbursement has to be turned on for a staff member before they can submit one at all.
- How to manage self approvals