Weel can no longer accept account funding from an external bank account whose name doesn't match your Weel account's legal name. This is a Nium anti-money-laundering control that applies across Weel, regardless of plan or business type. Related-entity funding, say from a parent or holding company, can still be approved case-by-case; funding from an individual employee's personal account can't.
How It Works
- Name matching is enforced by Nium, the licensed financial institution that holds and moves your Weel account funds: the sending account's name must match your Weel account's legal name.
- No exception for individual employees: Funding sent from a team member's personal bank account is always rejected, with no whitelisting available.
- Related entities can request an exception: A parent, holding company, or other group entity can fund your account with prior approval. Contact help@letsweel.com to see if the external funding account can be whitelisted.
- Rejected funding returns automatically: A mismatched deposit is declined and sent back to its source, with an email alert to your account's Owner and Admins. Standing practice since 1 June 2026.
- RTGS deposits don't return automatically: If you've sent funds via RTGS, contact support directly rather than waiting for a return. See Can I make RTGS deposits into my account balance?
- Questions? Reach our support team any time at help@letsweel.com.
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