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How to transfer funds into your account balance

  • Updated

Transfer funds into your Weel account balance from your business bank account so they're available immediately for card spending.

Before you start

  • You'll need Admin access to complete these steps.
  • Funds must come from a business bank account held in the same legal name as your Weel account. Transfers from other accounts may be rejected.

Australia

Steps

  1. Go to Settings → Account balance.
  2. Note your BSB, Account number and Account name (Nium Pty Ltd) in the Transfer funds section.
    • Use the Copy buttons to copy each detail exactly.
  3. Log in to your business bank and start a transfer using these details.
  4. Complete the transfer from your online banking.

You'll get an email as soon as the funds land in your Weel account balance.

account-funding-au.png

Why the account name shows as "Nium Pty Ltd"

Australian banks use Confirmation of Payee to check the account name on a transfer. Weel's Australian funding accounts are issued by our provider, Nium Pty Ltd, so that's the name your bank will show. This is separate from the same-legal-name requirement above, which still applies.

Good to know

  • If your bank supports the New Payments Platform (NPP), transfers are usually near-instant, though bank processing can occasionally add a delay. Otherwise, transfers made before 4:00pm AEST usually settle the same day.
  • Your first transfer to a new Weel account can take up to 7 business days to settle. Later transfers are much quicker.
  • RTGS deposits aren't supported. Use a standard NPP or BECS transfer instead.

New Zealand

Steps

  1. Go to Settings → Account balance.
  2. Note your Account number and Account name (NIUM (NEW ZEALAND) LIMITED) in the Transfer funds section. New Zealand funding accounts don't use a BSB or other routing code.
    • Use the Copy buttons to copy each detail exactly. Weel shows both the 2-digit and 3-digit suffix versions, so you can copy whichever one your bank's form asks for.
  3. Log in to your business bank and start a transfer using these details.
  4. Complete the transfer from your online banking.

You'll get an email as soon as the funds land in your account balance.

account-funding-nz.png

Why the account name shows as "NIUM (NEW ZEALAND) LIMITED"

Weel's New Zealand funding accounts are issued by our provider, Nium (New Zealand) Limited, so that's the name your bank will show.

NZ account number format

New Zealand bank account numbers follow Bank (2) – Branch (4) – Account (7) – Suffix (2 or 3). If your account number already has a 3-digit suffix, you'll see just that version with its own Copy button. If it's stored with a 2-digit suffix, Weel shows both the 2-digit and 3-digit versions side by side, each with its own Copy button — copy whichever one your bank's form asks for.

Good to know

  • The initial external funding account must come from a New Zealand bank that doesn't allow the payer name to be changed. See page 13 of the FMA EIV guidance for the qualifying bank list.
  • Transfers made before 4:00pm NZST usually settle the same day.
  • Your first transfer to a new Weel account can take up to 7 business days to settle. Later transfers are much quicker.
  • RTGS deposits aren't supported.

What happens next

If you don't receive a confirmation email within the expected time, check with your bank that the transfer was submitted successfully.

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