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How to set up a direct debit to top-up your account balance

  • Updated

 

To enable a direct debit to automatically top-up your Weel account balance when it's running low:

  1. Go to Settings

  2. Click Account Balance

  3. Click Direct Debit

  4. Turn on your direct debit by clicking the toggle

  5. Enter a Top-up Amount:

    • This is how much will be direct debited from your bank account into your Weel account balance

    • We recommend setting your top-up amount as the total amount of all your budgets and subscriptions for the next month plus a small buffer amount to cover for any unexpected expenses

    • For example, businesses that are expecting to spend $8,000 across the next month would typically set their top-up amount as $10,000 to give themselves a $2,000 buffer

  6. Enter the Minimum Balance that you are comfortable for your account drop to before your direct debit is triggered

  7. Click Save

  8. You will be prompted to add a funding bank account - enter in your Account Name, BSB and Account Number

  9. Click Save

  10. The final step is to verify your funding bank account for security. To do this, please check your online bank account in 1-2 business days. You will receive a 1-cent credit with a 5-digit code in the transaction description.

  11. Enter the 5-digit code once you have retrieved it from the transaction

  12. Click Verify

  13. Your account balance will now automatically top up whenever it drops to your specified minimum balance

Please note, it may take up to 1 hour for your direct debit to trigger once your minimum balance threshold is hit. Debited funds will take 3-7 business days to arrive in your account balance. Please take this into consideration when entering your top-up amounts and minimum balance. You will be notified when your direct debit has been activated and when it arrives.