The Decline Comments and Resubmission feature allows approvers to provide feedback and request changes when declining top-ups, card payments, invoice payments and reimbursements.
Turning on Decline Comments and Resubmission
-
Navigate to your account Settings
-
Select Expense Management from the sub-menu
-
Scroll to the Expense Report Automation section.
-
Find Decline comments & resubmission.
-
Toggle the switch to enable the feature. The toggle will turn green when active.
-
If you're on a plan that doesn’t include this feature, click Request upgrade in the pop-up to access it.
Additional tips
-
This feature can only be enabled from the Web App only
-
Only users with the Configure all settings permission can enable Decline Comments & Resubmission
-
Decline Comments & Resubmission is available on Premium and Enterprise plans.