How do I re-submit an item with changes required

When an approver requests changes to your submitted item (top-up, bill, reimbursement, or card payment), you’ll need to review their feedback, make the necessary updates, and re-submit the item for approval. Follow the steps below to re-submit your item on both the web and mobile apps.

Enabling Decline comments (Admin Only)

To use Decline comments, an Admin must first enable the setting:

1. Log in to the Weel web app as an Admin.

2. Go to Settings.

3. From the menu, select AI Expense Complete.

4. Find the option Decline comments and resubmissions.

5. Toggle the setting On.

Once this is enabled, approvers will be able to add Decline Comments.

Re-submitting an Item on the Web App

1. Ensure that Decline comments and resubmissions are enabled for your business
2. Open the top-up, invoice payment, reimbursement, or card payment with changes required from any of the following screens
   • Transactions
   • Accounts Payable
   • Reimbursements
   • Approvals (history tab)
3. Review the approver’s feedback in the Comments section at the top of the drawer
4. Make the necessary changes and attach any missing documentation
5. Click Re-submit to send the updated item for approval

Re-submitting an Item on the Mobile App

1. Open the Weel mobile app and tap on Requests (for top-ups and reimbursements) or Expenses (for card expense reports)
2. Open the item with changes required
3. Review the approver’s feedback in the Comments section
4. Make the necessary changes and attach any missing documentation
5. Tap Re-submit to send the item back for approval

Note, Invoice payments can only be submitted from the web app. They cannot be submitted from the mobile app.

This feature is available on Premium and Enterprise plans.