Only the person being reimbursed can submit a reimbursement, and the payout always goes to their own linked bank account.
How It Works
- Self-service bank details: Only the person being reimbursed can add or change their own bank account, so no payout can be redirected to someone else's.
- Expense Assistant covers card expenses only: A delegate can submit a cardholder's incomplete card expense, but reimbursements still need action from the person being paid back.
- No bank account blocks submission entirely: Without bank details on file, Weel shows "You don't have bank account setup" and the claim can't be created until that's fixed.
- A low budget blocks payment, not submission: The claim goes through coding and approval as normal, then shows "Insufficient funds in budget" on the Reimbursements list, or its Scheduled/Failed tabs, until the budget is topped up.
- Automatic retry on top-up: Once the budget has enough funds, Weel retries the held payment automatically. No one needs to resubmit it.
- Accounts Payable and payroll cover non-Weel users: Board members, contractors, or anyone without Weel access can be paid as a supplier, including internationally, or through payroll instead.
Good to know
- Reimbursements are AU-domestic only, paid via BSB and account number.
- They only work for people with a Weel login, so anyone overseas or without Weel access needs Accounts Payable instead.