Weel doesn't offer a self-service way to transfer funds out of your account balance to an external bank account, unlike funding your account, which you do yourself under Settings. Contact Weel Support instead: they'll verify your details and process the withdrawal for you.
How It Works
- Contact Support. Reach out via in-app messaging or email help@letsweel.com to request a withdrawal.
- Share your transfer details. Provide the amount and the destination account's name, BSB (or local equivalent), and account number.
- Requester verification. Support checks that whoever's asking is authorised, typically an Admin or Owner, before processing the withdrawal.
- Funds transferred. Support verifies your details and transfers the funds to the bank account you provide.
Good to know
- Your business needs to have passed KYC verification before Support can process a withdrawal.
- A Team Member can still reach out, though Support may ask you to have an Admin or Owner confirm the request first.
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