Each team member can hold one active physical Weel card at a time, keeping card issuance simple and secure. Virtual cards aren't affected, so a team member can have both at once. Losing, damaging, or replacing a card retires the old one in the same step, with no wait before the new card is ready.
How It Works
- One physical card per person: Each team member can hold one active physical card at a time. It's a concurrency limit, not a lifetime cap.
- Virtual cards aren't affected: The limit only applies to physical cards, so a team member can hold a virtual and a physical card together.
- Replacing is a single step: Ordering a replacement automatically revokes the old card, so the two are never active at the same time.
- No waiting period: A team member can use their new physical card as soon as the replacement is issued, with no separate unlock step.
- Replacements are ordered from the Cards Dashboard: Account Owners and Admins choose Replace. Issuing a new card from scratch is blocked while the old one's active.
- Separate from business-level limits: A business's plan may cap the total cards issued per billing period. That's independent of this per-person rule.
Good to know
- Replacing a card may incur a fee, and pricing can vary. Check current pricing before ordering.