Our support team can reassign the Owner role once you send a completed Letter of Authority. New to roles? See Understanding the different roles and access levels within Weel.
Before you start
- This change must go through our support team. An Admin can't make it from People or Roles inside Weel.
- There's only one Owner per account, and the current Owner can't change their own role.
- The Letter of Authority must be signed by an eligible signer for your business structure. See What is a Letter of Authority?
Steps
- Download the Letter of Authority template.
- Complete and sign the letter.
- Under Applicant, nominate the person becoming the new Owner, not the current Owner.
- Email the signed letter to help@letsweel.com.
What happens next
Once we've verified the request and checked your company's records, the nominated person becomes the new Owner, the previous Owner moves to Admin, any approvals delegated to them transfer across, and the change is recorded in your audit trail.
Please allow some time for the review, and note that the same letter can be reused for reKYB if it was completed within six months of the business verification process.