Set up your Weel account after receiving an invitation from your administrator, so you can access your company card, expense tools, and the Weel mobile app.
Before you start
- You'll need an invitation email from your company's Weel administrator. Check your spam folder if you don't see it, then ask your admin to invite you via the People page.
- If your invitation link isn't working (for example, you already have a Weel account with that email, or your company uses Single Sign-On), see How to Fix an Invitation Link That Isn't Working.
Steps
- Open the invitation email from Weel. The subject line reads "You've been invited to join Weel by [your company's name]", with an Accept Invite button. (Your company can customise this template, so exact wording may vary.)
- Click Accept Invite to open the sign-up page in your browser.
- Enter your First Name, Middle Name (or tick "I don't have a middle name"), and Last Name.
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Enter your Mobile Number. Weel accepts numbers from almost any country, except a small list blocked for sanctions and compliance reasons (including Iran, Russia, North Korea, and Syria).
- If your number is rejected, you'll see: "Weel doesn't allow phone numbers with that country code - please use another mobile number."
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Enter your Date of birth. You need to be 18 or older to use Weel.
- If you've just turned 18, you may briefly see the age-restriction message due to time zone differences. Try again the next day.
- Enter Your citizenship, your country of citizenship according to your passport.
- Create a Password. It needs at least 8 characters, a number, a special character, and both upper and lower case letters, and can't match a password already known to be compromised in a data breach. You'll use this same password to log in to both the Weel mobile app and the Weel web app.
- Tick the checkbox to confirm you agree to the Weel Terms & Conditions, Weel Privacy Policy, and Invitation Terms & Conditions.
- Click Create account to finish.
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Enter the verification code Weel sends by SMS to your mobile number to secure your account.
- Choose "Try another way" if you'd rather verify using an authenticator app instead.
What happens next
Once you're verified, you'll land on your team member dashboard, a home screen showing your spend, assigned cards, incomplete expenses, and the status of your recent payments and requests. From here, day-to-day activity happens mostly in the mobile app, where you make payments, capture receipts, and request budget top-ups (not available on web); download it from the App Store or Google Play to get started.
If you need to update your name, mobile number, or email address later, do this any time from your Profile settings (web: Settings > Account settings > Profile tab > Edit Profile; mobile: menu > Profile > pencil icon). If your business uses Single Sign-On, the Email Address field is disabled, so contact your administrator to update it instead.
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