Reveal your Weel card's full digital details from the mobile or web app to pay merchants online, whether your card is virtual or physical.
Before you start
- You'll need access to the Weel mobile app or web app, and an active, unfrozen card. You don't need available funds in the budget just to view your card details, only to complete a payment.
- Each time you reveal your card details, you'll verify your identity with a one-time code sent by SMS or from your authenticator app.
- On the web app, revealing full card details only works for your own card. Admins can't view another team member's full card number or CVC.
Steps
- Open the Weel mobile app, or log in to the Weel web app.
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Go to your cards:
- Mobile app: open the Cards tab.
- Web app: click Cards in the left-hand navigation sidebar.
- Select the budget, subscription, or primary card you want to pay from. If you have many budgets, use the Search icon to find the right one quickly.
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Tap or click See card details (See linked card details for your primary card on the web app).
- If the card's frozen, you'll see a "Card frozen" message instead. Ask your admin to unfreeze a budget card, or reactivate a frozen subscription.
- Verify your identity with the one-time code sent by SMS or from your authenticator app.
- Tap or click Copy next to the Card number, Expiry, and CVC, then paste these details into the merchant checkout.
- If prompted for the cardholder name, copy it and paste it into the checkout.
- If a billing name and address are requested, use your Cardholder name as the billing name, and your business's registered address as the billing address (your trading address also works, but try registered first).
- Complete the payment in the merchant checkout.
What happens next
The payment is processed against the selected budget and reflected in your available limit straight away. If it exceeds what's left, the payment is declined at that point, not when you viewed your card details.
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